Focus on your Business, we support Keycloak

Expert guidance to optimize your Keycloak implementation, enhance security, and ensure scalability.

Keycloak experts at your team's service

From integration and migration to continuous monitoring, incident resolution, and custom development, we’ve got you covered. Benefit from 99.95% uptime, proactive security updates, and daily backups to keep your systems running smoothly and securely.

Unlock Keycloak's Full Potential

Keycloak Experts

Our specialists provide tailored advice, in-depth training, custom development, and continuous guidance to ensure optimal performance and security.

Always by your side

Dedicated support team

Providing end-to-end support for infrastructure setup, seamless migration, and continuous updates to keep your Keycloak environment secure and efficient.

Round-the-clock supervision & incident prevention

24/7 on-call team

Our team provides 24/7 monitoring of your Keycloak environment, ensuring 99.95% uptime and rapid issue resolution.

all by a 100% in-house team based in Europe

Let Cloud-IAM fully manage your Keycloak lifecycle

From deployment to daily operations, we manage every step and stay focused on growth. Explore our 5-step process to secure and scale Keycloak with ease.

Deployment Setup

Step 1

Cloud-IAM’s experts build your Keycloak deployment tailored to your specific requirements.

Requirements to build the Keycloak deployment.

Data migration

Step 2

Use our API to migrate your data to your Keycloak deployment. If you need help, Cloud-IAM can help you to migrate your data (users, groups, realms...) to your deployment.

Migrate existing data to your Keycloak deployment.

Keycloak configuration

Step 3

Your team or our certified integrators configure your Keycloak to your needs.

Keycloak deployment configuration options

Live in production

Step 4

Cloud-IAM engineers are at your side to put your Keycloak into production and make sure it is fully available and secure 24/7.

Put your Keycloak in production.

Daily operations

Step 5

Cloud-IAM teams provide monitoring and support for incidents, updates, and ongoing assistance with Keycloak, including Q&A, custom extension support, configuration recommendations.

Cloud-IAM daily operations of monitoring

Built for uptime. Backed by experts. Priced transparently.

Find the Keycloak support level that fits your team’s requirements and operational standards.

Starter

  • 99% Uptime SLA
  • Community support

Essential

  • 99.9% Uptime SLA
  • Email & ticket center
  • 48h support response time
  • 12h incident response time
  • 6h resolution time objective

Premium

Popular
  • 99.95% Uptime SLA
  • 24/7 On-call team
  • 24h support response time
  • 1h incident response time
  • 2h resolution time objective

Max

  • 99.98% Uptime SLA
  • 24/7 On-call team
  • 24h support response time
  • 30mn incident response time
  • 1h resolution time objective

Simple, clear pricing for fully managed Keycloak support

No hidden fees. Transparent pricing you can count on. Use our intuitive cost calculator to plan ahead with confidence.

Dedicated Assistance for seamless Keycloak Management

Whether you're deploying Keycloak for the first time or managing a complex environment, our expert team is here to help. With proactive guidance, 24/7 monitoring, and industry-best practices, we ensure your Keycloak deployment remains secure, stable, and optimized.

Email & ticketing

Get access to support team via your ticket center from the app or directly by email

24/7 on-call service

Get in touch with our 24/7 on-call team in case of trouble

Online meeting

Make an appointment with our teams to be supported on your use case

Technical support team

The Cloud-IAM technical team is here to help you and provide assistance on your managed Keycloak to:

  • Any questions related to the Managed Keycloak product and Cloud-IAM console
  • Migration and integration with Cloud-IAM
  • Configuration and customization of your Keycloak instance with Cloud-IAM's features
  • Troubleshooting incidents affecting accessibility or functionality of your deployment
  • Updating your Keycloak deployment

On-call support team

We stay up so your systems don’t go down. Our expert Keycloak engineers are available 24/7 to respond to any incident — anytime, anywhere.

  • Incident response time: under 1h
  • Recovery Time Objective: up to 2h
  • Trigger the on-call team with a simple button

Keycloak Consulting Experts

Building apps is your job. Making Keycloak simple and secure — that’s ours. Don’t let Keycloak issues slow you down. From fixes and upgrades to full migrations, our expert team handles it all — quickly and securely.

  • Available for SaaS clients or operating on-premises
  • Custom extension development and maintenance
  • Audit of Keycloak configuration
  • Expert consulting and support
Explore Keycloak consulting
A technical support team that helps customers when issues arise

Easily access and configure Keycloak like On-Premise

An architecture around Keycloak

The future starts now

Keycloak architects

Build your future-proof IT architecture around Keycloak with our experts by your side every step of the way

Login screen with dev console

Effortless customization

Keycloak Development

Delegate the customization and the development of your Keycloak to specialists

Frequently Asked Questions

Can’t find your answer?

Need any help?

Is the integration of custom SPI/Extensions possible and how?

Yes absolutely ! Here it is our documentation on this subject : Custom Extensions & API Automation

What version of Keycloak do you support?

Every new Keycloak release is thoroughly tested by our team before being made available to our clients. We ensure there are no security flaws or regressions, so you always run the latest and most secure stable version (latest version supported).

What time frame will I need to apply the version upgrade?

We maintain versions for 1 year; you can find the documentation detailing the deprecation schedule.

What migration path does your team recommend on old Keycloak version?

For your migrations, we recommend checking out our dedicated documentation page— it walks you through everything you need to upgrade to the latest Keycloak version.

Will the Keycloak admin REST APIs remain unchanged?

You get full access to Keycloak’s API — just like with an on-premise setup.

Focus on your business, we handle the Keycloak

Managed Keycloak, Simplified by Cloud-IAM

Since 2019, Cloud-IAM has been simplifying Keycloak management for 20M+ users. Ready to simplify yours?

Cloud-IAM logo without name